Privacy Policy

Introduction

The Willpower Development Center ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

By using our services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone, address)
• Demographic information (age, gender, location)
• Program participation and preferences
• Donation and payment information
• Volunteer application information
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Referring website information
• Cookie and tracking data

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and improving our programs and services
• Communicating with you about programs, events, and updates
• Processing donations and providing receipts
• Managing volunteer applications and opportunities
• Improving our website and user experience
• Complying with legal obligations
• Ensuring security and preventing fraud

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service providers who assist us in operating our website and programs
• Legal requirements or to protect our rights and safety
• Emergency situations where disclosure is necessary
• With your explicit consent

We may share aggregated, non-personal information for research and statistical purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Access controls and authentication
• Regular security monitoring and updates
• Staff training on data protection
• Secure backup and recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and performance
• Provide personalized content and recommendations

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access and review your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Request data portability
• Request restriction of processing
• Object to processing of your information
• Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Retention periods vary based on the type of information and purpose:

• Program participation records: 7 years
• Donation records: 7 years (for tax purposes)
• Volunteer applications: 3 years
• Website analytics: 2 years
• Communication preferences: Until withdrawn

International Data Transfers

As a global organization, we may transfer your personal information to countries other than your own. When we do so, we ensure appropriate safeguards are in place to protect your information, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Certification schemes
• Explicit consent

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

For programs involving minors, we require parental consent and implement additional safeguards to protect children's privacy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing notice through our programs and services

Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our data protection practices and ensure compliance with applicable privacy laws. You can contact our DPO directly at:

Email: dpo@willpowerdc.org

Phone: +1 (555) 123-4568